Name____________________________________________________
Quiz for Chapter Two of Thank You for Arguing by Jay Heinrichs
Some of the questions below are multiple choice, but others require you to type an answer. Make sure that your typed answers are full sentences.
1. What does Heinrichs say the difference is between fighting and arguing? How does he characterize conflict today?
2. How did the “successful” couples use their time during the sessions conducted by researcher John Gottman compared to the “doomed” couples?
3. According to Heinrichs, what characteristics do headhunters NOT look for in job candidates? Why?
4. According to Heinrichs, fighting never persuades; instead it inspires
a. Fist-fighting
b. Revenge
c. Retreat
d. All of the above
5. Which of the following rhetorical tactics does Heinrich suggest trying use to prevent a police officer from giving you a speeding ticket?
a. Use a bombproof excuse
b. Concede his point
c. Play to the officer’s sense of expertise
d. All of the above
6. Which of the options below is NOT one of Cicero’s goals for persuading an audience?
a. Stimulate emotions
b. Provide lots of examples
c. Change opinion
d. Get action
7. In order for St. Augustine to be satisfied with a sermon, what must he have gotten the audience to do?
8. Do Heinrichs and his daughter end up eating at the daughter’s usual Indian restaurant or trying a new one?
9. Based on what Heinrichs says, in order to get an audience to act you must make them feel which of the following?
a. It is critical to do something
b. It is no big deal to do something
c. It is difficult to do something
d. It is life-changing to do something
10. Which of the following is NOT a description used by the sellers of the South Beach Diet?
a. Out of this world!
b. Fast!
c. Delicious!
d. Foolproof!
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