Problem Solving Criteria for Success

Problem Solving Criteria for Success
Provide recommendations that address the scenario with an explanation of how the proposed actions address different aspects of the problem.
Support all conclusions/recommendations with relevant resources (managers’ letters and one outside resource)
Demonstrate a logical thought process used to arrive at conclusions, including how sources were analyzed.
Produce writing that is clear and well organized and applies appropriate SWS style. Writing contains accurate grammar, mechanics, and spelling.
Your timeline (created in the Week 3 Assignment).
Inventory Manager’s Recommendation Letter [PDF].
Loss Prevention Manager’s Recommendation Letter [DOCX].
1 outside resource (see Step 3 below).
Employee Handbook Excerpt [DOCX].
Ethics Pledge [PDF] (signed by all employees).
Problem Solving Criteria for Success
Online Auction Posting for Tech Equipment [DOCX].
Scope Invoice [DOCX].
Inventory Manager’s Email [PDF].
Copy of the Police Report Filed After the Incident [PDF].
Scenario: The general manager has asked for a recommendation on what should happen following the loss prevention issue identified in the Week 3 Assignment. Your recommendation will join the recommendations from the inventory manager and the loss prevention manager to help determine punishment (if any) for the employees involved.As Viewpoint director, your role is to be an advocate for all employees. Your primary responsibility is to relate employee concerns to leadership and provide guidance on situations involving employee discipline.Steps to complete: In Week 5, complete the following in Chapter 5 of your webtext. You will then download the completed assignment from the Webtext and submit the following in Blackboard:STEP 1: Review the timeline you created in the Week 3 Assignment (and the feedback you received from your instructor) to reacquaint yourself with the currently known facts of the incident.
Problem Solving Criteria for Success
STEP 2: Examine the additional sources provided (Pages 5.7–5.9 of the Webtext) and determine how you will use them to formulate a recommendation.You will need to analyze the benefits and drawbacks of the recommendations from the inventory manager and the loss prevention manager and determine how you will use them in your own recommendation.
STEP 3: You should find one or more additional sources to help support your recommendation. These resources should contain information that the provided sources do not include. Additional support and guidance is provided on Page 5.10 of the Webtext. For example, you could use a resource that addresses how other companies have dealt with similar situations, an article that addresses a certain aspect of your recommendation, or a relevant professional experience that helps inform your conclusions.
STEP 4: Write a recommendation based on your sources. Your message should provide your recommended outcome (or outcomes) and an explanation for how you arrived at your conclusions. A template is provided on Page 5.11 in the Webtext.Refer to the length and formatting of the inventory and loss prevention managers’ letters to guide your work. The example letters are of varying quality, so take that into consideration when reviewing the format and content. Make sure your writing is professional and includes appropriate language, organization, and grammar.
Problem Solving Criteria for Success
Your recommendation may include all or parts of the recommendations of either manager or may be completely different. Whichever option you choose, you must provide an explanation for how you arrived at your conclusions.
STEP 5: Format your work according to the Strayer Writing Standards [PDF]. Please take a moment to review the SWS documentation for details.
STEP 6: Download your completed assignment from Chapter 5 of the Webtext.
STEP 7: Submit your assignment in Blackboard.

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