Business Communication Oral Presentation

1st slide- Effective Team Communication
Why are team communication skills so important in today’s workplace? Provide specific reasons to support your key points. Explain barriers to effective (online) team communication with strategies to improve (online) team communication.
2nd slide- Professional Development
Talk about what happened in your team. What Worked? What did not? What was the underlying cause of the problem, e.g. nonparticipating members and/or other challenges?
3rd slide- Natural Stages to Reach High Performance
Talk about the stages of development. (Page 71 in textbook attached)What team members learned and how to apply it in the future.
4th slide- Leading Productive People
What did we learn about developing team skills in terms of preparing for the workplace?
Make sure your presentation tell a story related to the findings from the debriefing/adjourning process. *HINT – review page 432, chapter 14, in the course textbook (attached)
Teams go through four natural stages to reach high performance.6 Nearly all high-performing teams go through four stages before they maximize their performance. In best-case scenarios, work teams take roughly six to seven months to reach this level (see Figure 3.1).7 Typically, leaders become less directive and more consultative as the team progresses through the stages:
1. Forming (months 1 and 2). In the forming stage, team members focus on gaining acceptance and avoiding conflict. In some ways, this stage is a honeymoon period in which team members get to know one another.
1. Storming (months 2 and 3). In the storming stage, team members open up with their competing ideas about how the team should approach work. This stage is typically the least productive, since team members are attempting to make sense of uncertain roles, goals, and accountabilities.
1. Norming (months 4 and 5). In the norming stage, the team arrives at a work plan, including the roles, goals, and accountabilities.
1. Performing (months 6 and 7). In the performing stage, teams operate efficiently toward accomplishing their goals. They have evolved to a level where they can transform disagreement and conflict into consensus for future action.
1. FIGURE 3.1
Stages of Development in High-Performance Teams
Source: Adapted from Susan A. Wheelan, Creating Effective Teams: A Guide for Members and Leaders (Thousand Oaks, CA: Sage, 1999), which examines hundreds of scholarly studies on teamwork.
Effective teams build a work culture around values, norms, and goals. Organizations and teams constantly attempt to foster unity and high performance. Team culture refers to a set of shared perceptions and commitment to collective values, norms, roles, responsibilities, and goals.8Typically, teams rapidly develop such shared perceptions and commitment during the norming stage. Only at the performing stage do these shared perceptions and commitments lead to high productivity.
High-performing teams avoid simply going with the flow. Rather, they frequently, explicitly, and openly discuss the set of values, norms, and goals they share. This process is critical, since team members often attach different meanings to the same goals. Open discussion helps team members avoid misinterpreting each other’s motivations and actions.
One way that high-performing teams ensure they develop and live up to shared values, norms, and goals is to create a team charter. The team charter provides direction to the team in how it functions to meet shared objectives. Common elements of team charters include purpose or mission statements, values, goals, team member roles (including leadership), tasks, ground rules, communication protocol, meeting protocol, decision-making rules, conflict resolution, and feedback mechanisms. For short-term teams and groups, such as those that operate for school projects, you should make sure your charter also includes contact information for each team member as well as deadlines for task completion.9

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